Cancellation request for consumers
As a private individual, you have the option of using the form below. Since we must ensure that the cancellation is only ordered by authorised persons, every request is checked and verified by us after the form is sent. This is the only way we can prevent unauthorised orders and ultimately the unlawful deletion of your data.
If verification is not possible due to insufficient information, our customer service will contact you.
In order to ensure a quick and uncomplicated processing of your cancellation, we recommend that you fill in the obligatory details as accurately as possible and enter the data as they are also stored in the KCP customer portal.
Business customers may NOT terminate their contracts via this form. For business customers, the usual termination conditions apply in accordance with our GTC.